Under Properties again, click on Bluetooth Hands-free > Properties > Change settings > Driver > Update Driver > Browse.

So this is only a feature you want to enable when you need to use the microphone.

Due to some limitation of Bluetooth, using the microphone on the headphones drastically reduces the quality of the sound. It seems like there are two modes for the device - 'stereo mode' and 'headset mode'. The final step is only for if you wish to optionally use the device in 'headset mode'.

The audio device should now show connected and will allow you to play music.

> Microsoft Bluetooth Avcrp Transport Driver.

In the Properties panel you had open before for WH-1000XM3 Avrcp Transport, click on Bluetooth Remote Control > Change settings > Driver > Update Driver > Browse.

The audio device at this stage will still show Disconnected, but the Bluetooth device will connect.Click on Bluetooth AV > Properties > Change settings > Driver > Update Driver > Browse. Right-click WH-1000XM3 Avrcp Transport > Properties > Hardware.Find WH-1000XM3 Avrcp Transport under Devices. Under Bluetooth & other devices (in system settings like before) click on Devices and printers on the right panel.Right-click WH-1000XM3 and click Update driver > Browse my computer for driver software > Let me pick from a list of available drivers on my computer > Untick Show compatible hardware > Select Microsoft Bluetooth Avrcp Transport Driver under Microsoft > Yes.If your case is the same as mine, the headphones will be listed as just WH-1000XM3. Open Device Manager and look under Bluetooth.In my case this doesn't work, giving That didn't work. Attempt to connect to the device under 'Bluetooth & other devices'.

If you cannot see the device, check that you have not already paired it or try holding the power button for ~7 seconds when turning the headphones on to place them in 'bluetooth pairing' mode. I'm not sure what the latter is for but it will not let you connect/play sound. First ensure that you are attempting to pair the device as WH-1000XM3 and not LE_WH-1000XM3.This is something you should only have to do once when initially pairing the device. I later realised that they instantly connected & worked properly with my newer laptop, so the following guide was produced by imitating the setup my laptop automatically configured. In my case, they paired & pressing 'connect' showed the headphones as connected, but the audio device was disabled & disconnected in sound settings. When I first got these headphones they worked perfectly with my phone but trying to get them to connect to my Windows pc seemed hopeless. You might want to try that way first! Introduction

Edit: This method usually works but there is an easier way explained by in the comments below.

Headphones wont work on pc